To solve the problem that occurs in the program in use, or in order to improve its function, please run this update in following cases:
- - Update was guided from your Account Manager or our support team.
- - Update was guided through information on our website.
Flow of update
- Please select the product you are using from the table below.
- Please update in accordance with the procedure that has been displayed.
| Product in use | USB type | Terminal Authentication type |
|---|---|---|
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| Viewer Program Updating Steps | USB type | Terminal Authentication type |
| Client Program Updating Steps | USB type / Terminal Authentication type | |
| Product in use | Mobile(iOS/Android) type | Mobile(Windows) type |
|---|---|---|
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| Viewer Program Updating Steps | If you are using iPhone/iPad, please update the application on "AppStore." |
Mobile(Windows) type |
| Client Program Updating Steps | Mobile type | |